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Best Auto Repair, Winston-Salem

3500 N Patterson Ave Winston-Salem, NC 27105

336-724-7463
24 Hour Towing 336-744-5162
Opening Hours
  • Mon 7:30AM - 6:00PM
  • Tue 7:30AM - 6:00PM
  • Wed 7:30AM - 6:00PM
  • Thu 7:30AM - 6:00PM
  • Fri 7:30AM - 6:00PM
  • Sat Closed
  • Sun Closed
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336-724-7463 | 3500 N Patterson Ave Winston-Salem, NC 27105

AUTO REPAIR & MAINTENANCE BLOG

AUTO REPAIR & MAINTENANCE BLOG

Maintaining your vehicle at home is a satisfying way to keep your motoring costs down. With the right knowledge and products even someone who isn't very mechanically inclined can take care of many of the smaller issues in everyday driving. Sometimes, however, car issues can be too specialized or complex for the average motorist to take care of by themselves and it becomes time to take your car to the pros. Below you'll find three major warning signs that you need to get to a mechanic ASAP, as well as some of the potential causes behind them.



Engine and Drivetrain Problems

Let's start at the beginning. If your car won't even turn over and start up, then the rest of the problems on this list won't come into play. The simplest cause of this issue is a dead battery, which you can remedy with jumper cables, and the instructions that come printed on their packaging. If jumping the car doesn't work, you may have a larger problem with your ignition system. It's advisable to take your car into the shop at this point because finding the root of the problem will likely involve removing a few parts from your engine. Whether it's dead spark plugs or electrical problems, it's better to have it dealt with by a professional. Likewise, engine surging where the revs rise and fall can mean a problem with your fuel injectors, which are fairly deep within your motor. It's unwise to drive around with a surging engine, as this burns more gas and can cause unintended acceleration. Drivetrain issues are another major issue requiring professional attention. Everybody fears the dreaded transmission repairs, so if certain gears won't engage or they shift at the wrong times you should definitely take your car to the qualified mechanics here at Whiteheart and Sons Automotive and Towing.



Vibration While Driving

This issue can be caused by damaged drivetrain components, but can also stem from misaligned wheels or unbalanced or flat tires. If you feel any vibration or shuddering as you drive along, you should get to a mechanic as soon as you can. At its worst, this issue can lessen your control over the car, potentially causing accidents. This will also wear out your tires more quickly than if everything was straight and true. Unwanted vibrations put stress on important (and costly) components like suspension and brakes while decreasing gas mileage, so it's smart to take your car in as soon as these issues develop.



Poor Braking Performance

Your brakes are vital to keeping you safe on the road and should definitely be cared for by a professional, unless you're absolutely sure you know what you're doing. Common signs of issues with your car's braking system include squeaking or squealing when the brakes are applied, or the brakes feeling spongy and failing to slow your vehicle properly. Squealing brakes are caused by the brake pads wearing through the pad surface to the metal underneath. At this point the metal behind your brake pad is coming into contact with the brake rotor. This can be disastrous and produce unwanted heat, reduced stopping power, and cause you to have to buy new rotors as well as the relatively cheap pads. Spongey and weak brakes can mean there's a problem with your master cylinder, which converts the mechanical pressure of you pressing the pedal into hydraulic pressure to apply the brakes. In either case, it's best to have your brakes seen to by the professional mechanics here at Whiteheart and Sons Automotive and Towing.



There are instances where car maintenance is simple and easy, but if you notice any of these issues developing, it's best to take your car in for a qualified mechanic's checkup so the problems can be remedied before they turn into much more serious issues. Whiteheart and Sons Automotive and Towing has the tools and expertise to have you safely back on the road in no time at all.



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  • Napa Auto Care Center
  • ASE (Automotive Service Excellence)
  • Car Care One
  • AAA (American Automobile Association)
  • Car Care Aware

Testimonials

, 04/02/2022
It's Saturday. Yesterday I had my car's air compressor and all components replaced. Today I ran a couple of errands. On way home coolant flushed out and it started to overheat, then it shut down. I pulled off to the side of the road, car wouldn't start. The repair shop was closed, I will deal with them on Monday. I had just joined AAA so I thought, "wow, what luck!" I called them at 4:00PM. They said a technician was notified but they could not get to me until at least 7:00PM because they were so busy. I was not happy to say the least. I called Whiteheart and Sons. They dispatched a truck that showed up in 15 MINUTES! I cancelled the AAA service call...I will deal with them on Monday. The driver called me when he was on his way, named Ronald Clint (hope I have the name correct). He pulled up, the car had cooled off enough so it would start and I was able to pull it onto the flatbed. He hooked it up carefully and we were off. I had it towed to my home since I will be asking the repair facility that worked on it to pick it up Monday and fix the faulty work. I was so thankful to Ron and I had told him about my AAA experience and I told him how impressed I was that he had shown up so quickly. While he was lowering the flatbed preparing to unload my car, he told me to have a look at the back window of his truck...I see the AAA sticker, they are an approved/recommended AAA company! I took a picture of that. Why AAA told me I could not be helped and they intended to leave me sitting on the side of the road for THREE HOURS is something I will be speaking to them about on Monday. Between the repair shop and AAA, I have a lot of ass to kick on Monday. I have Whiteheart and Sons' phone number saved in my phone. I cannot recommend them enough. Friendly, professional driver with a top-level tow truck that was well-equipped and looked immaculate. All that and the quick dispatch and pickup, this is THE place to call if you ever need a tow. THANK YOU!!!
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