Best Auto Repair, Winston-Salem

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Auto Electrical Repair & Maintenance

Service Department
Hours
  • Mon 7:30AM - 5:30PM
    Tue 7:30AM - 5:30PM
  • Wed 7:30AM - 5:30PM
    Thu 7:30AM - 5:30PM
  • Fri 7:30AM - 5:30PM
    Sat Closed
  • Sun Closed

Auto Electrical Repair & Maintenance

Comprehensive Auto Electrical Repair and Maintenance Services

Have a dead battery? Misfiring starter or alternator? For all of your auto electric repair and maintenance needs, come to Whiteheart and Sons Automotive Service Center in Winston-Salem, NC 27105. We service your vehicle with care, providing a high level of workmanship you can trust.



Our auto electrical repair and maintenance services include:

Alternators
An alternator is a crucial automotive component responsible for converting mechanical energy into electric energy (alternating current). It plays a pivotal role in your vehicle's engine, and any malfunction can result in your car's breakdown. If you encounter issues with your car's alternator, it is imperative to seek expert assistance.

Batteries
The battery is the powerhouse that supplies electrical energy to vital automotive systems such as the ignition system, starter motor, and lights. If you find yourself needing a jump-start to kickstart your vehicle in the morning, it may be a sign that your battery is deteriorating. Depending on the extent of damage, a failing battery can either be repaired or replaced. If you are experiencing battery-related issues, do not hesitate to contact us in Winston-Salem, NC. We offer convenient battery testing and replacement services, designed to swiftly get you back on the road. From battery replacement and charging to installation, testing, and recycling, we cover it all.

Starters
The starter serves as the motor, whether electric, hydraulic, or pneumatic, responsible for initiating the operation of your internal combustion engine. Starters are vital components within your car's engine, and any malfunction can lead to your vehicle's failure to start. In the event of starter problems, it is crucial to seek professional assistance. Our team of experts is well-equipped to handle all your starter-related needs efficiently, ensuring you can resume your journey promptly. Visit Whiteheart and Sons Automotive Service Center today for expert starter services.


Battery FAQs

What are mistakes made when jumping a car?

Mixing up negative and positive cables is the most common mistake. When you mix up the negative and positive cable it ruins your car's alternator. Just remember black to negative and red to positive. Other common mistakes are using cheap cables that don't conduct properly, letting the cables swing and become detached, touching the clips together, and ignoring cracks in your battery or dirty battery terminals.


What should I be careful of when changing a car battery?

It may sound obvious but be sure that you do not drop the battery. Be careful not to let the tools touch both the negative and positive terminals simultaneously, as it could create a spark, cause the battery to short out, or even damage the vehicle's electrical components.

Make sure to separate the cables to the side so that they don't touch the battery until it is in place. Attach the negative cable first and then the positive cable. If have any doubts while you are trying to change your battery you should always call in an expert.


How do I replace my car battery without losing car memory?

Use a car memory saver or other secondary power source. If you don't own a car memory saver, come to Whiteheart and Sons Automotive Service Center and we can do this process for you. First, make sure to turn off your car before you unplug the battery. Next, plug the car memory saver into the cigarette lighter or the OBD2 connector. Remove the old battery and install the new battery and attach the connectors. Finally, unplug the memory saver from the car.


Why is my engine stalling after replacing my car battery?

If your car lost battery power completely then your car's computer system may have lost valuable information to regulate engine performance causing it to stall even after you replace the battery.

However, the car's system will quickly collect new data and engine performance should return to normal. In some case you may need to have the throttle body, or your idle air control valve cleaned out as carbon deposits can build up inside these parts, pushing them beyond the computer's ability to regulate engine performance.


Car Starting FAQs


How do I unlock my steering wheel?

Place your foot on the brake and turn the wheel in the direction in which it has a little range of motion. This should ease the tension in the steering column and allow you to turn the key. Turning the key unlocks the steering wheel. Do not try to unlock your steering wheel without a key or if the battery is dead. This should only be done by a professional auto repair technician.


How do I change my keyless entry remote battery?
This should work for most remotes:
  1. Remove the metal blade key from the remote.
  2. Use a standard (flat head) screwdriver to gently pry open the fob
  3. Remove the battery. It is usually a small round lithium watch battery.
  4. Insert a new battery
  5. Snap the key fob back together
  6. Insert the metal blade key into the fob.

What does a dead starter sound like?

Clicking noises upon turning the key are a classic sign of starter failure. However, this isn't the only clue. A dying starter might remain completely silent or offer subtle warnings through whirring or grinding sounds before finally giving up the ghost.


Why won't my car start?

The most common reason why a car will not start is a bad or dead battery. However, there are several other possibilities too. If you are having trouble getting your vehicle started, give Whiteheart and Sons Automotive Service Center a call at 336-724-7463. Our auto repair professionals will try to help you diagnose the issue, which could be one of these problems:

  • Failing alternator
  • Starter motor
  • Ignition switch malfunction
  • Bad spark plugs
  • Cracked distributor cap
  • Broken timing belt

Headlight FAQs


What are the 3 situations where headlights are required?

First, you should make sure both of your headlights are in good working order before driving your car. Headlights must be in use from sunset to sunrise.

Secondly, headlights are also necessary when you cannot see more than 400 feet in front of you. You should also use your car's headlights whenever windshield wipers are in use.

Thirdly, some studies have shown that when drivers elect to always drive with their headlights on it can reduce automobile accidents.


Do parking lights and turn signals use the same bulb?

Yes, your car uses the same bulb for the front turn signal and parking lights. Side bulbs are located on the inside of the wheel wells. All lights on your car will eventually burn out and need to be replaced.


To learn more about our Electrical services, call us at 336-724-7463 or request a quote by clicking below:


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reviewiconElectrical Services, near Lewisville, North Carolina
09/04/2022

William outstanding came to my house called AAA Service outstanding Customer Service by William friendly and glad help. Fixed my problem in 5 minutes



05/23/2022

My son was all packed to leave campus (Wake Forest) and then the car would not start. The car would not even take a jump start. We contacted Whiteheart & Sons and they came out the next day and were able to tow the truck in for immediate repair. Appreciate the rapid service to confirm it was a dead battery and replaced the battery. In addition, they completed an oil change and free tire rotation. The price for all the services was very reasonable. In addition, they gave my son a discount when they realized he was a college student from Wake Forest (Go Deacs). Thank you for the great customer service to get my son on the road to drive to his next destination Memphis TN. So glad the car broke down on campus and he was able to obtain such professional service. Thank you!!!!



Discover More About Electrical Repair Services At Whiteheart and Sons Automotive Service Center in Winston-Salem

Auto Electronics Repair

What People Say About Us

Winston-Salem
  • , 06/06/2023

    Brennan was phenomenal! I needed towing from Winston-Salem to High Point with my 7 year old. Brennan looked at the problem and diagnosed it accurately. Too bad I still needed towing. He was professional, caring, and considerate of my little one. He and his truck was clean! That means a lot. I ran into this company through AAA, but will definitely think of them when I need their service again! Thank you for a great experience during a trying time.

  • , 05/25/2023

    Excellent services provided diagnosing a coolant leak. Thank you for the thorough testing to ensure the issue was fixed. I would recommend Whiteheart to friends and family.

Winston-Salem
  • , 12/28/2022

    Enrique Noyola came out and towed our car to the dealership because the battery was dead. He was so kind and considerate. He did such a great job. We were very impressed by the customer service he provided.

  • , 10/12/2022

    I was coming back from Kentucky and broke down in Rural Hall with my elderly mother in tow. I have AAA and they left me stranded for 3 hours until they finally called Whiteheart to come and get us. And it was only 30 minutes from the time Whiteheart got the call that they were there to help. I was angry with AAA because they did not call this company sooner. Had I known of this company before this night I would have called them directly and skipped AAA. The tow truck driver (sorry I do not remember his name) that came to rescue us was so polite, professional and and helpful. It had started raining and he let us get in the truck while he hooked the car up. He got us down the road and home within an hour, along with some great conversation. I am so appreciative that he came so quickly and got us where we needed to go safely. THANK YOU!!!!

Winston-Salem
  • , 09/26/2022

    William was quick and friendly when he came to tow my vehicle from Winston Salem to Booneville! Awesome service

  • , 09/18/2022

    William is the best, he contacted me to let me know he was on the way and was very accurate with his information. He had me back in my car within minutes of his arrival. Prompt and professional, thank you very much.

Call us for service: 336-724-7463

ASE (Automotive Service Excellence)
Car Care One
AAA (American Automobile Association)
  • Car Care Aware