Best Auto Repair, Winston-Salem

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BRAKES & BRAKE REPAIR

Service Department
Hours
  • Mon 7:30AM - 5:30PM
    Tue 7:30AM - 5:30PM
  • Wed 7:30AM - 5:30PM
    Thu 7:30AM - 5:30PM
  • Fri 7:30AM - 5:30PM
    Sat Closed
  • Sun Closed

BRAKES & BRAKE REPAIR

A vehicle's brakes are one of its most important safety features, and we want to make sure that Whiteheart and Sons Automotive Service Center customers stay safe. Whether your brake pads are signaling they need replacement, your brake light is on, or you're not comfortable with how quickly your vehicle is slowing down, call us at 336-724-7463 or visit us in Winston-Salem and we'll give you a prompt diagnosis of your braking system's safety and reliability.

Anti-Lock Brake System
The Anti-lock Brake System (ABS) ensures your wheels keep rotating during braking, preventing skidding and providing better control. If your ABS light illuminates, visit Whiteheart and Sons Automotive Service Center for a diagnosis and professional repair.

Brake Fluid Flushes
Brake fluid can absorb moisture from the air over time, diminishing brake effectiveness and becoming corrosive, potentially harming the system. Regular brake fluid flushes are vital to ensure fresh fluid usage in your vehicle. Consult our technicians at Whiteheart and Sons Automotive Service Center to determine the right time for a brake fluid flush.

Brake Hoses
A brake hose carries pressurized brake fluid from the master cylinder to the brakes. A damaged hose can lead to delayed or weak braking, and a leak may result in brake failure. While the need for a replacement brake hose isn't common, any signs of cracking or wear should prompt immediate replacement.

Brake Pad & Shoe Replacement
Squealing brakes often indicate brake pad issues. When brake pads deteriorate completely, a harsh metal-on-metal grinding noise occurs during braking, indicating potential rotor or drum damage. Although experienced individuals may attempt home repairs, if you have brake concerns, it's best to consult an auto repair professional promptly.

Caliper Replacement
The brake caliper houses brake pads and clamps around the rotor to apply pressure during braking. Caliper problems can cause uneven braking, leading to skidding during braking and loss of control in adverse weather conditions. Contact Whiteheart and Sons Automotive Service Center in Winston-Salem at your earliest convenience for assistance.

Resurface Rotors
In a disc brake system, rotors attach to your vehicle's wheels. The friction with brake pads over time creates grooves and cracks. The process of resurfacing restores rotors to a "like-new" condition, reducing noise and wobbling. At Whiteheart and Sons Automotive Service Center, we inspect your rotors thoroughly and recommend the best course of action.



FAQs About Brakes

Why is my dashboard brake light on?
If the brake light indicator appears on your dashboard, it's either time for regular brake maintenance or an alert to a potential problem. Stop by Whiteheart and Sons Automotive Service Center and let us help you diagnose this issue quickly.

What percent of brake pad life is 3mm?
When you purchase a new brake pad, it has a standard thickness of around 8 to 12 mm or about a half inch. Over time, your car's brake pad will wear away. A brake pad at 3 mm or around one tenth of an inch will take around 40,000 miles of driving to completely wear out. Don't wait until then to replace your brake pads. Once your brake pads reach 3 mm it is recommended that you schedule an appointment to get them replaced soon.

Why are my brakes making a grinding noise?
Grinding noises usually indicate that your car's brake system is overdue for maintenance. The grinding sound is usually caused by the brake pad being completely worn away or the brake shoe scraping on metal contact points.

Why are my brakes squeaking?
Noises coming from your brakes do not usually indicate a high-cost auto repair. It could be a foreign object such as a small stone or road debris. It could also be a signal that your brake-pads are wearing out and need replacing. As brake pads wear bits of metal in your brake pad come in contact with the rotor to create a squeaking noise when you apply the brakes.

Why are my brakes vibrating?
If your car shakes or vibrates or wobbles when you apply the brakes, it indicates that the thickness of your rotor is uneven. Brake rotors are large, perfectly round, smooth metal discs that sit inside of the wheels. When the disc has become misshapen or unevenly worn it will vibrate or wobble when you hit the brakes. Left uneven, the material will continue to build on the uneven spots, making the problem worse over time. Come to Whiteheart and Sons Automotive Service Center to get the face of your car's brake rotors resurfaced to fix the problem.

How do I know if my car is leaking brake fluid?
If your car does not stop as quickly as you expect you may be leaking brake fluid. This is a serious problem. An important part of the braking process involves brake fluid, which is used to create hydraulic pressure against the brake caliper. If your vehicle is leaking brake fluid, you won't be able to stop safely. We recommend taking your vehicle to an auto repair shop as quickly as possible if it is leaking brake fluid.

Why are my brakes making a burning smell?
Overheated brakes cause a noticeable burning chemical smell. Pull over to a safe place and allow the brakes to cool. Ensure you did not accidentally leave the parking brake on. If there's any smoke coming from a wheel, it may be that the brake caliper is malfunctioning and locked in place. In this case, it may be unsafe to continue driving.

Why is my car pulling to one side when I am braking?
If your car is pulling to one side when braking it may be a bad brake hose or a caliper issue causing one brake to engage while the other is not. This causes a pull on the side where the brake is working properly.

What are the 3 types of brake pads?
There are three main types of brake pads in use today: non-asbestos organic, ceramic and semi-metallic. Come by Whiteheart and Sons Automotive Service Center or consult your car's owner's manual to determine which type is best for your vehicle.

What are the 3 signs that brake pads are worn?
The three most common sounds that indicate you need to replace your brake pads are squeaking, grinding or the dashboard brake indicator light coming on.

What is the 30-30-30 rule for brakes?
Brake specialists advise initiating new brake pads by using a 30-30-30 method: Perform 30 gradual stops from 30 mph, allowing 30 seconds between each stop for the brakes to cool. This process protects against excessive heat buildup until the resins in the pads have completely cured.

To learn more about our Brake services, call us at 336-724-7463 or request a quote by clicking below:


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Discover More About Brake Repair Services At Whiteheart and Sons Automotive Service Center in Winston-Salem

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What People Say About Us

Winston-Salem
  • , 06/06/2023

    Brennan was phenomenal! I needed towing from Winston-Salem to High Point with my 7 year old. Brennan looked at the problem and diagnosed it accurately. Too bad I still needed towing. He was professional, caring, and considerate of my little one. He and his truck was clean! That means a lot. I ran into this company through AAA, but will definitely think of them when I need their service again! Thank you for a great experience during a trying time.

  • , 05/25/2023

    Excellent services provided diagnosing a coolant leak. Thank you for the thorough testing to ensure the issue was fixed. I would recommend Whiteheart to friends and family.

Winston-Salem
  • , 12/28/2022

    Enrique Noyola came out and towed our car to the dealership because the battery was dead. He was so kind and considerate. He did such a great job. We were very impressed by the customer service he provided.

  • , 10/12/2022

    I was coming back from Kentucky and broke down in Rural Hall with my elderly mother in tow. I have AAA and they left me stranded for 3 hours until they finally called Whiteheart to come and get us. And it was only 30 minutes from the time Whiteheart got the call that they were there to help. I was angry with AAA because they did not call this company sooner. Had I known of this company before this night I would have called them directly and skipped AAA. The tow truck driver (sorry I do not remember his name) that came to rescue us was so polite, professional and and helpful. It had started raining and he let us get in the truck while he hooked the car up. He got us down the road and home within an hour, along with some great conversation. I am so appreciative that he came so quickly and got us where we needed to go safely. THANK YOU!!!!

Winston-Salem
  • , 09/26/2022

    William was quick and friendly when he came to tow my vehicle from Winston Salem to Booneville! Awesome service

  • , 09/18/2022

    William is the best, he contacted me to let me know he was on the way and was very accurate with his information. He had me back in my car within minutes of his arrival. Prompt and professional, thank you very much.

Call us for service: 336-724-7463

ASE (Automotive Service Excellence)
Car Care One
AAA (American Automobile Association)
  • Car Care Aware