Best Auto Repair, Winston-Salem

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AUTO REPAIR & MAINTENANCE BLOG

Service Department
Hours
  • Mon 7:30AM - 5:30PM
    Tue 7:30AM - 5:30PM
  • Wed 7:30AM - 5:30PM
    Thu 7:30AM - 5:30PM
  • Fri 7:30AM - 5:30PM
    Sat Closed
  • Sun Closed

AUTO REPAIR & MAINTENANCE BLOG

Maintaining your vehicle at home is a satisfying way to keep your motoring costs down. With the right knowledge and products even someone who isn't very mechanically inclined can take care of many of the smaller issues in everyday driving. Sometimes, however, car issues can be too specialized or complex for the average motorist to take care of by themselves and it becomes time to take your car to the pros. Below you'll find three major warning signs that you need to get to a mechanic ASAP, as well as some of the potential causes behind them.



Engine and Drivetrain Problems

Let's start at the beginning. If your car won't even turn over and start up, then the rest of the problems on this list won't come into play. The simplest cause of this issue is a dead battery, which you can remedy with jumper cables, and the instructions that come printed on their packaging. If jumping the car doesn't work, you may have a larger problem with your ignition system. It's advisable to take your car into the shop at this point because finding the root of the problem will likely involve removing a few parts from your engine. Whether it's dead spark plugs or electrical problems, it's better to have it dealt with by a professional. Likewise, engine surging where the revs rise and fall can mean a problem with your fuel injectors, which are fairly deep within your motor. It's unwise to drive around with a surging engine, as this burns more gas and can cause unintended acceleration. Drivetrain issues are another major issue requiring professional attention. Everybody fears the dreaded transmission repairs, so if certain gears won't engage or they shift at the wrong times you should definitely take your car to the qualified mechanics here at Whiteheart and Sons Automotive Service Center.



Vibration While Driving

This issue can be caused by damaged drivetrain components, but can also stem from misaligned wheels or unbalanced or flat tires. If you feel any vibration or shuddering as you drive along, you should get to a mechanic as soon as you can. At its worst, this issue can lessen your control over the car, potentially causing accidents. This will also wear out your tires more quickly than if everything was straight and true. Unwanted vibrations put stress on important (and costly) components like suspension and brakes while decreasing gas mileage, so it's smart to take your car in as soon as these issues develop.



Poor Braking Performance

Your brakes are vital to keeping you safe on the road and should definitely be cared for by a professional, unless you're absolutely sure you know what you're doing. Common signs of issues with your car's braking system include squeaking or squealing when the brakes are applied, or the brakes feeling spongy and failing to slow your vehicle properly. Squealing brakes are caused by the brake pads wearing through the pad surface to the metal underneath. At this point the metal behind your brake pad is coming into contact with the brake rotor. This can be disastrous and produce unwanted heat, reduced stopping power, and cause you to have to buy new rotors as well as the relatively cheap pads. Spongey and weak brakes can mean there's a problem with your master cylinder, which converts the mechanical pressure of you pressing the pedal into hydraulic pressure to apply the brakes. In either case, it's best to have your brakes seen to by the professional mechanics here at Whiteheart and Sons Automotive Service Center.



There are instances where car maintenance is simple and easy, but if you notice any of these issues developing, it's best to take your car in for a qualified mechanic's checkup so the problems can be remedied before they turn into much more serious issues. Whiteheart and Sons Automotive Service Center has the tools and expertise to have you safely back on the road in no time at all.



What People Say About Us

Winston-Salem
  • , 06/06/2023

    Brennan was phenomenal! I needed towing from Winston-Salem to High Point with my 7 year old. Brennan looked at the problem and diagnosed it accurately. Too bad I still needed towing. He was professional, caring, and considerate of my little one. He and his truck was clean! That means a lot. I ran into this company through AAA, but will definitely think of them when I need their service again! Thank you for a great experience during a trying time.

  • , 05/25/2023

    Excellent services provided diagnosing a coolant leak. Thank you for the thorough testing to ensure the issue was fixed. I would recommend Whiteheart to friends and family.

Winston-Salem
  • , 12/28/2022

    Enrique Noyola came out and towed our car to the dealership because the battery was dead. He was so kind and considerate. He did such a great job. We were very impressed by the customer service he provided.

  • , 10/12/2022

    I was coming back from Kentucky and broke down in Rural Hall with my elderly mother in tow. I have AAA and they left me stranded for 3 hours until they finally called Whiteheart to come and get us. And it was only 30 minutes from the time Whiteheart got the call that they were there to help. I was angry with AAA because they did not call this company sooner. Had I known of this company before this night I would have called them directly and skipped AAA. The tow truck driver (sorry I do not remember his name) that came to rescue us was so polite, professional and and helpful. It had started raining and he let us get in the truck while he hooked the car up. He got us down the road and home within an hour, along with some great conversation. I am so appreciative that he came so quickly and got us where we needed to go safely. THANK YOU!!!!

Winston-Salem
  • , 09/26/2022

    William was quick and friendly when he came to tow my vehicle from Winston Salem to Booneville! Awesome service

  • , 09/18/2022

    William is the best, he contacted me to let me know he was on the way and was very accurate with his information. He had me back in my car within minutes of his arrival. Prompt and professional, thank you very much.

Call us for service: 336-724-7463

ASE (Automotive Service Excellence)
Car Care One
AAA (American Automobile Association)
Snap Financing
  • Car Care Aware