Best Auto Repair, Winston-Salem

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General Vehicle Maintenance

Service Department
Hours
  • Mon 7:30AM - 5:30PM
    Tue 7:30AM - 5:30PM
  • Wed 7:30AM - 5:30PM
    Thu 7:30AM - 5:30PM
  • Fri 7:30AM - 5:30PM
    Sat Closed
  • Sun Closed

General Vehicle Maintenance

General Maintenance For Your Vehicle

The traditional core of the automotive industry, known as the "tune-up," has undergone significant changes over time. Despite some misconceptions, contemporary vehicles still require tune-ups for optimal performance.

With the rapid advancement of technology, the processes involved in carrying out a conventional tune-up have undergone a substantial transformation. Advanced ignition and fuel systems have become standard, incorporating one or more onboard computers to regulate essential engine and transmission functions.

Failure to maintain the vehicle appropriately will hinder your ability to reach your desired destination. In the 21st Century Tune-up for modern vehicles, it is essential to inspect the following systems: battery, charging and starting engine, mechanical powertrain control (including onboard diagnostic checks), fuel ignition, and emissions.

To ensure optimal performance, fuel efficiency, and reduced emissions, the Car Care Council advises motorists to invest time in understanding their vehicles. Familiarize yourself thoroughly with the operation of all systems by studying the owner's manual. Pay close attention to indicator lights and instruments.

Getting Your Vehicle Ready for Winter

Some of the following tips can be performed by any do-it-yourselfer; others require the skilled hands of a professional auto technician.

Mechanical Failure

An inconvenience anytime it occurs - can be deadly in the winter. Preventive maintenance is a must. A well-maintained vehicle is more enjoyable to drive, lasts longer, and could command a higher resale price.

Engine Performance

Get engine drivability problems (hard starts, rough idling, stalling, diminished power, etc.) corrected at a good repair shop. Cold weather makes existing problems worse. Replace dirty filters - air, fuel, etc.

Fuel

Put a bottle of fuel de-icer in your tank once a month to help keep moisture from freezing in the fuel line. Note that a full gas tank helps keep moisture from forming.

Oil

Change your oil and oil filter as specified in your manual - more often (every 3,000 miles) if your driving is mostly stop-and-go or consists of frequent short trips.

Cooling Systems

The cooling system should be completely flushed and refilled about every 24 months. The level, condition, and concentration of the coolant should be checked periodically. (A 50/50 mix of anti-freeze and water is usually recommended.) DIYers, never remove the radiator cap until the engine has thoroughly cooled! The tightness and condition of drive belts, clamps, and hoses should be checked by a pro.

Windshield Wipers

Replace old blades. If your climate is harsh, purchase rubber-clad (winter) blades to fight ice build-up. Stock up on windshield washer solvent - you'll be surprised how much you use. Carry an ice-scraper.

Heater/Defroster

The heater and defroster must be in good working condition for passenger comfort and driver visibility. Newer models have a cabin air filter that should be replaced periodically. Check your owner's manual for the location and replacement interval.

Battery

The only accurate way to detect a weak battery is with professional equipment. Routine care: Scrape away corrosion from posts and cable connections; clean all surfaces; re-tighten all connections. If battery caps are removable, check fluid level monthly. Avoid contact with corrosive deposits and battery acid. Wear eye protection and rubber gloves.

Lights

Inspect all lights and bulbs; replace burned out bulbs; periodically clean road grime from all lenses. To prevent scratching, never use a dry rag.

Exhaust System

Your vehicle should be placed on a lift and the exhaust system examined for leaks. The trunk and floor boards should be inspected for small holes. Exhaust fumes can be deadly.

Tires

Worn tires will be of little use in winter weather. Examine tires for remaining tread life, uneven wearing, and cupping; check the sidewalls for cuts and nicks. Check tire pressures once a month. Check the tires when they are cold, before driving for any distance. Rotate as recommended. Don't forget your spare, and be sure the jack is in good condition.

Carry Emergency Gear

gloves, boots, blankets, flares, a small shovel, sand or kitty litter, tire chains, and a flash light. Put a few "high-energy" snacks in your glove box.

Getting Your Vehicle Ready For Summer

Summer's heat, dust, and stop-and-go traffic, will take their toll on your vehicle. Add the effects of last winter, and you could be poised for a breakdown. You can lessen the odds of mechanical failure through periodic maintenance. Your vehicle should last longer and command a higher resale price, too! Some of the following tips are easy to do; others require a skilled auto technician.

Air Conditioning

A marginally operating system will fail in hot weather. Have the system examined by a qualified technician. Newer models have cabin air filters that clean the air entering the heating and air conditioning system. Check your owner's manual for location and replacement interval.

Cooling System

The greatest cause of summer breakdowns is overheating. The cooling system should be completely flushed and refilled about every 24 months. The level, condition, and concentration of the coolant should be checked periodically. (A 50/50 mix of anti-freeze and water is usually recommended.) DIYers, never remove the radiator cap until the engine has thoroughly cooled! The tightness and condition of drive belts, clamps, and hoses should be checked by a pro.

Oil

Change your oil and oil filter as specified in your manual - more often (every 3,000 miles) if you make frequent short jaunts, extended trips with lots of luggage, or tow a trailer.

Engine Performance

Replace other filters (air, fuel, PCV, etc.) as recommended - more often in dusty conditions. Get engine drivability problems (hard starts, rough idling, stalling, diminished power, etc.) corrected at a good shop.

Windshield Wipers

A dirty windshield causes eye fatigue and can pose a safety hazard. Replace worn blades and get plenty of windshield washer solvent.

Lights

Inspect all lights and bulbs; replace burned out bulbs; periodically clean dirt and insects from all lenses. To prevent scratching, never use a dry rag.

Tires

Have your tires rotated about every 5,000 miles. Check tire pressures once a month; check them while they're cold before driving for any distance. Don't forget to check your spare as well and be sure the jack is in good condition. Examine tires for tread life, uneven wearing, and cupping; check the sidewalls for cuts and nicks. An alignment is warranted if there's uneven tread wear or if your vehicle pulls to one side.

Brakes

Brakes should be inspected as recommended in your manual, or sooner if you notice pulsations, grabbing, noises, or longer stopping distance. Minor brake problems should be corrected promptly.

Battery

Batteries can fail any time of year. The only accurate way to detect a weak battery is with professional equipment. Routine care: Scrape away corrosion from posts and cable connections; clean all surfaces; re-tighten all connections. If battery caps are removable, check the fluid level monthly. Avoid contact with corrosive deposits and battery acid. Wear eye protection and rubber gloves.

Emergencies

Carry some basic tools - ask a technician for suggestions. Also include a first-aid kit, flares, and a flashlight. Consider buying a cellular phone.

Keeping your vehicle in tune with the environment is definitely a win-win situation. Besides helping the environment, a properly maintained and operated vehicle will run more efficiently, will be safer, and will last longer - up to 50% longer, according to a survey of ASE-certified Master Auto Technicians.

The following tips should put you on the road to environmentally conscious car care.

  • Keep your engine tuned. A misfiring spark plug can reduce fuel efficiency as much as 30%.
  • Follow the service schedules listed in your owner's manual. Replace filters and fluids as recommended.
  • Check your tires for proper inflation. Underinflation wastes fuel - your engine has to work harder to push the vehicle.
  • Wheels that are out-of-line (as evidenced by uneven tread wear or vehicle pulling) make the engine work harder, too. Properly maintained tires will last longer, meaning fewer scrap tires have to be disposed.
  • Observe speed limits. Mileage decreases sharply above 60 mph.
  • Drive gently. Avoid sudden accelerations and jerky stop-and-go's. Use cruise control on open highways to keep your speed as steady as possible.
  • Avoid excessive idling. Shut off the engine while waiting for friends and family.
  • Today's vehicles are designed to "warm up" fast, so forget about those five-minute warm-ups on cold winter mornings.
  • Remove excess items from the vehicle. Less weight means better mileage.
  • Store luggage/cargo in the trunk rather than on the roof to reduce air drag.
  • Plan trips. Consolidate your daily errands to eliminate unnecessary driving. Try to travel when traffic is light to avoid stop-and-go conditions.
  • Join a car pool.

Remember, how your car runs, how you drive it, and how its fluids, old parts, and tires are disposed of all have serious consequences on the environment.

What People Say About Us

Winston-Salem
  • , 06/06/2023

    Brennan was phenomenal! I needed towing from Winston-Salem to High Point with my 7 year old. Brennan looked at the problem and diagnosed it accurately. Too bad I still needed towing. He was professional, caring, and considerate of my little one. He and his truck was clean! That means a lot. I ran into this company through AAA, but will definitely think of them when I need their service again! Thank you for a great experience during a trying time.

  • , 05/25/2023

    Excellent services provided diagnosing a coolant leak. Thank you for the thorough testing to ensure the issue was fixed. I would recommend Whiteheart to friends and family.

Winston-Salem
  • , 12/28/2022

    Enrique Noyola came out and towed our car to the dealership because the battery was dead. He was so kind and considerate. He did such a great job. We were very impressed by the customer service he provided.

  • , 10/12/2022

    I was coming back from Kentucky and broke down in Rural Hall with my elderly mother in tow. I have AAA and they left me stranded for 3 hours until they finally called Whiteheart to come and get us. And it was only 30 minutes from the time Whiteheart got the call that they were there to help. I was angry with AAA because they did not call this company sooner. Had I known of this company before this night I would have called them directly and skipped AAA. The tow truck driver (sorry I do not remember his name) that came to rescue us was so polite, professional and and helpful. It had started raining and he let us get in the truck while he hooked the car up. He got us down the road and home within an hour, along with some great conversation. I am so appreciative that he came so quickly and got us where we needed to go safely. THANK YOU!!!!

Winston-Salem
  • , 09/26/2022

    William was quick and friendly when he came to tow my vehicle from Winston Salem to Booneville! Awesome service

  • , 09/18/2022

    William is the best, he contacted me to let me know he was on the way and was very accurate with his information. He had me back in my car within minutes of his arrival. Prompt and professional, thank you very much.

Call us for service: 336-724-7463

ASE (Automotive Service Excellence)
Car Care One
AAA (American Automobile Association)
Snap Financing
  • Car Care Aware